I used to be a big fan of this place having lived around the corner for more than 10 years. With a very few exceptions, the staff is RUDE, RUDE, RUDE....they could care less about the customers and make that very clear. If you go to the prepared food counter be ready for plenty of attitude as they do you a big favor by even coming over to serve you--and don't even bother going after 9:00....an hour before closing they have everything wrapped up tight and it is a BIG EFFORT to unwrap which they will be sure to let you know.
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