My car was vandalized, the window was broken and I called Tru-Vu. They sent out someone who obviously had very little experience with german cars. They used a very cheap after-market window that never fit properly and the window did not go up into the car for that snug BMW fit after closing the door. To make matters worse, they broke the door handle on my car when they installed the window and never told me! When I called Tru-Vu to complain, they were very hostile and asked me why I waited so long to call (even though it had only been a couple of weeks and I have a busy schedule). Since they wanted to charge me more money to fix a job poorly done, I went somewhere else where I found out that the inside of my door was full of broken glass that was jamming the motor on the window and the pressure on the window was not right since it had been installed improperly. It's a shame I did not go to the dealer since my insurance was picking up the tab. Why would anyone want a poor-fitting after-market window when they have insurance?! Seems like Tru-Vu would have realized that!
Cons: Window never fit or worked properly.
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