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Tries to play late night customers as fools!!! Items are overcharged on checks!! - Review by citysearch c | Apollo Restaurant

Apollo Restaurant

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Tries to play late night customers as fools!!! Items are overcharged on checks!! 1/19/2008

""A late night visit ruined a perfect ladies-night-out...They tried to play us like drunk dumb fools. But unfortunately for them we were sober...\r \r been to Apollo plenty times for late-night meals before and received decent service/food...except for LAST NIGHT..which will be MY last visit.\r \r ::APPETIZER:: Ordered seafood-avocado-ae (in menu described as: raw seafood+ avo+ tobiko+mayo)...order came up as COOKED imitation crab meat+ rest...My group and I wanted to have a good time so we just ate it without a complain.\r \r ::DRINKS::Never got ONE refill of water/green tea throughout the entire meal even after we asked the waitress. \r \r ::DESSERT:: Tempura ice cream= COLD- previously- fried- hours- ago- then- left- in- the- fridge- green- tea- ice- cream. After we complained, they hesitated to take it off our check. Gave us an attitude so we told him if he can't take care of it, we want to speak with the manager. He rudely walked away and came back 30 minutes later.\r \r ::CHECK::Maki/sushi items on our check reflected prices higher than what was on the menu. DID THEY DO THIS BECAUSE WE DEMANDED THE TEMPURA ICE-CREAM TO BE TAKEN OFF OUR CHECK?? We spoke with a waitress and she tried to rationalize that menu prices are not the updated prices..We asked to speak to a supervisor immediately. He told us it was because every shipment of food they receive are priced differently so therefore prices are not constant. HELLO!! that's called running a business. It is not the customer's responsibility to make up for loose ends when a price is clearly stated in the menu! \r \r ::TAKEOUT::One person from our group placed an order for take out during the meal..she also experienced price discrepancies in her bill.\r \r ::CONCLUSION::Service was obviously terrible...I gave them 1 star because the supervisor eventually took care of it in a decent manner. 1 for late night hours..and another 1/2 star because the sushi was average.\r \r ::RECAP::No. We NEVER got a refill on our green teas. more
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