I was nervous after reading these reviews but I built a home with Kaerek and needed a whole house of appliances. I am the type of guy who prefers Ace over Home Depot or Omega over Chilis - but only if the cost and price are comparable. I wanted to go to Kennedy-Hahn (another local dealer) but found that they were gobbled up by American TV (not the local guy). I went to American and was treated as though my business was not important if the order was not over $5000 - but that is for another review.\r
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I went to Appliance World with what I wanted and I know that I went to the right spot. I worked with Bill and he showed me all the items that I was looking for and gave me an alternative for each one. With the alternatives, I would have spent $300 less (not more like at American). But because I liked what I originally had chosed I stuck with the original order. About 3 week later my items were delivered (I was offered next day service but my house was not done) and the drivers (Gil I remember) were great.\r
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Not only was the price $20 less for delivery than American, but they are employees of Appliance World (not contractors). One problem I did encounter was a dented door. I called the store and Bill was not available. The store manager Ryan answered and took care of the issue. The manufacturer covered the repair as concealed damage and I incurred no cost - just 1/2 day off of work. Thank You for a great experience ...but now about the builder...
Pros: Local Dealer with great selection and prices
Cons: location in city - had to travel 20 mins
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