Great Food and Deals, check your carry out order
Wednesday, January 30, 2008
Love the nachos grande at this place, however you have to keep an eye on everything when you carryout, I ordered a (2) nachos grande with everything for myself and a group of co-workers at my job. When I got the Nachos back to the office and all divvied up we all realize there is no meat?? Called up to Holy Frijoles and spoke with the same guy Lesser who took the order, and he says just because I ordered grande doesn't mean the meat would come I tell him I asked for everything and I spoke with you when i ordered he doesn't take my name or anything just tells me to speak with the manager next time I come. The staff needs to lay off the mind altering substances!!!! I will go back and speak with either Nate or kristen then let you know how well they handle this dillema. My suggestion order all you want but eat in so if theres a problem you won't have to deal with the lack of ready response to issues.--------------------->
As promised I would follow up. I ordered carry out a week later and spoke with Abbie? after a little back and forth (manager stepped out and she needed to phone her regarding my mix up). They comped my two orders of nachos and they were loaded with all of the desired toppings, we ordered other items this day (chicken quesadilla, and how ironic nachos grande no meat - Lent) and everyone was thoroughly satisfied. So hat's off to Holy Frijoles for totally redeeming yourselves. Due to the excellent attention my office will enjoy the best Nachos deal in town. So don't hesitate to dine in or carry out of this spot, bur you gotta try the loaded nachos there's enough to feed 4 for under $10.00. The toppings are fresh and delicous some of the best salsa ever.
Pros: Great food cheap eats
Cons: check carry out orders thoroughly