I took my family to the olive garden on the saturday before christmas... The waiter I got was not all together... I had to ask him multiple times for napkins... He took about 20mins to get our drinks and he served burnt zuccini to us... I asked for ranch he asked what in return about 4 times before he understood... At the end of the meal I asked for ice cream for my three small children with chocolate syrup... He brought the ice cream and my five year old told me it didn't taste right... They had put Balsalmic vinigar on the kids ice cream instead of chocolate syrup.... They ended up comping the meal but I think it was unexcusable.... To say the least....
Pros: The manager tried to fix the issue...
Cons: The manager had highered the incompetant staff...
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