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Disaster on 24th Street
Sunday, September 02, 2007
The sign said "please wait to be seated" but a confused staff member handed us three menus and said "sit anywhere." That was our first clue. We wove through the myriad of poorly behaved children and dirty, un-bussed tables to find a corner where the music wasn't too obnoxious. This had once been a great place for burgers and salads so we gave it the benefit of the doubt. In hindsight - we should have come up with a plan B while we waited 10 minutes for water - no waitress in sight. When she did show up she was rushed. Burgers, salads and curly fries - all standards at this restaurant - so we thought our order would be a snap. Nearly 20 minutes later, some cold fries were delivered. When we pointed this out we were told, "the kitchen just made them" - and there was no offer to fix the situation. Another 10 minutes and the food arrives. The salad was pretty but not made as requested. The burgers were overcooked and somewhat room temperature. It's hard to tell if the kitchen staff doesn't care or if the service is just poor - or both. We elected to get up and leave our uneaten meals for the busboy - who was obviously still on break. We found an alternate eating establishment and I would recommend that you save yourself the aggravation we experienced and do the same.
Pros: great place for loud children, food on the floor, disgruntled service
Cons: bad place to go to eat
4138 24th St
San Francisco, California 94114
(415) 282-7770
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