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“Disaster on 24th Street”

hfk, Sunday, September 02, 2007

This review is for: Barney's Gourmet Hamburgers

The sign said "please wait to be seated" but a confused staff member handed us three menus and said "sit anywhere." That was our first clue. We wove through the myriad of poorly behaved children and dirty, un-bussed tables to find a corner where the music wasn't too obnoxious. This had once been a great place for burgers and salads so we gave it the benefit of the doubt. In hindsight - we should have come up with a plan B while we waited 10 minutes for water - no waitress in sight. When she did show up she was rushed. Burgers, salads and curly fries - all standards at this restaurant - so we thought our order would be a snap. Nearly 20 minutes later, some cold fries were delivered. When we pointed this out we were told, "the kitchen just made them" - and there was no offer to fix the situation. Another 10 minutes and the food arrives. The salad was pretty but not made as requested. The burgers were overcooked and somewhat room temperature. It's hard to tell if the kitchen staff doesn't care or if the service is just poor - or both. We elected to get up and leave our uneaten meals for the busboy - who was obviously still on break. We found an alternate eating establishment and I would recommend that you save yourself the aggravation we experienced and do the same. Pros: great place for loud children, food on the floor, disgruntled service Cons: bad place to go to eat

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Other Reviews for Barney's Gourmet Hamburgers

“Nothing's changed...”

nohe812, Saturday, September 12, 2009

since the last review back in September 2007. That review described almost the same experience we had today. The service was slow, although it was... More >

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“tasty”

Citysearch User

Very pleased with the quality and creativeness of the burgers found at Barney's Gourmet Hamburgers. Huge patties of high quality meat, very... More >

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“Decline in Burger and chicken sandwich quality lately”

armandoahinojosa

I had been going to Barney's for years. My last 3 times in 2005-6 were real disappointments though. My requested medium rare / medium burger came... More >

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“great fries”

adrian C.

They have curly fries as well as seasoned fries, and a half order is huge. That was the perfect question to ask about Barneys. Question is was it... More >

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“the BEST curly fries.”

Curtis S.

If you like curly fries, this is the place. The curly fries are extremely tasty and come with a garlic ranch dipping sauce that is to die for. I... More >

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