Two Thumbs DOWN On Service
Saturday, August 11, 2007
I had high hopes for this place but from the moment I arrived, the entire experience was one I'd rather forget. The service was probably one of the worst I had ever experienced. Upon arriving at a restaurant, servers, usually greet you with some bread and water on the table. Since it didn't happen here, we went ahead and asked for it. The waiter abrubtly replied "it's on its way" and showed up 25 minutes later with it. Then we asked for some Coke, they didn't have any. Fine... we ordered our appetizers and they showed up with those over 35 minutes later. After finishing our appetizers, 45 additional minutes had past, and still no dinner. Here we were, an hour and 20 minutes at our table and all we had was a piece of cheese and some bread with no sign of our dinner or a waiter. They clearly prioritized larger tables and entirely neglected everyone else. We decided to ask for our check and leave, without dinner. The restaurant's excuse was, "you ordered your steak well-done so it takes longer to cook." As a fellow Argentinean, I couldn't help but laugh and walk away from an extremely unpleasant and borderline insulting experience. I know Argentinean cuisine very well and was very discouraged. I would not recommend this establishment to anyone.