Great hotel, best guest service in Dallas - they really care about the guests!
Wednesday, August 29, 2007
This is, no contest, the BEST hotel in Dallas! I've stayed at the W and the ZaZa and you can't swap cool for genuine customer service. Everyone went out of their way to make us feel welcome- from the manager at the front door welcoming us as we checked in, to the-free!-champagne service in the lobby in the afternoon, the details were awesome! They have a new spa that we tried out called Mokara (?) where we had the best massages ever, and then dinner at Trevi's overlooking the water was BEAUTIFUL. Loved the small details and personal attention. We have told all our friends and will be back with family next time. LOVE IT!!!
Pros: Great staff, spa, food at restaurant, beautiful views
Cons: nothing!!!!