Now that's customer service!
Monday, August 13, 2007
I called United Pest Solutions because we found a colony of moisture ants nesting in some wet drywall by our shower. I had called another place and they wanted to come out and do a full inspection. The rep from United Pest Solutions returned my call promptly and listened to why I thought they were moisture ants and our plan to handle them based on some preliminary research that I did on the web. He thought that we had the problem under control and that it was not necessary for them to come out. It's so rare to find a place that will give you information at no charge and that will not take advantage of your inadequate knowledge of the situation. Thank you United Pest Solutions - I will certainly call you when I have a pest problem that is beyond my control!
Pros: gave me the info that i needed without charge
Cons: none