I wanted to take my family out to eat for lunch on that day to somewhere fun and interesting and since my family came from out of town I thought that Pier 39 sounded great. We get to Dantes and were greated by a somwhat older women who I later found out was the General Manager of the establishment and she look like she was having a personal phone call and told us to hold on. I didn't mind so we waited for five minutes while this women talked on the phone and then I asked again since there was no one in the restaurant and she snapped at me and told me to wait a minute. Now I thought that was rude, everyone knows that when you're at work you should leave your personal life at home. But a young lady came and greeted us and sat us down. The server came in a moment and was really friendly, I think his name was Larry. Took our drink orders which took forever because there was no bartender, and to top that they were made poorly, didn't taste so good. We ordered some appetizers, crab cakes and calamari, which 2 silver dollar size crab cakes for $8.50 was ridiculous and the calamari was under cooked. Not off to a great start but the server kept us smiling and talking with us so that was the only pleasent thing there. Then food was half cold, that being 2 orders of fish and chips, and the hamburgers were way over cooked. My mother asked for medium rare and she got well done, same with my sister and we told this to the GM of the restaurant who acted like she didn't care, being very rude and preoccupied with something else walked away and nothing was done. The server came back and changed our food but the 2nd time wasn't any better! We finally just gave up, ate what we could, paid and went on our way knowing that we were never coming back to this placce ever again. I don't know what kind of place would have GM who could care less about the customers, that t my family and i was too much. So don't ever go there! I don't recommend!
Pros: Server, View
Cons: Management, food
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