If a good meal includes reasonable service, your money is better spent somewhere else
Saturday, May 05, 2007
Despite the somewhat-cozy atmosphere, appealing Italian-paraphernalia, and even the better than average food, we HIGHLY recommend against eating here.
We had been here before on a Saturday and ordered a cheese and tomato pizza for $13.95 with bread (reasonable by our standards). When we arrived on a Sunday a few weeks later, the hostess at the front entrance handed us a white menu and brought us to our table (like the time before). Later, a waitress asked if we wanted the buffet or pizza. We pointed TO THE WHITE MENU that was given to us and ordered a medium cheese and tomato pizza (again, FROM THE WHITE MENU GIVEN TO US AT THE FRONT). We were very puzzled when the bill came - $17.95 for the pizza ($4 more than what the white menu said and what we paid last time). When we asked the waitress about this, she said that we had ordered from take out. We asked why they gave us these take out menus if they knew we were dinning in. She avoided the question and said that it wasn't their fault that they did not give us the SUNDAY menus (red ones which show the $4 price difference). We politely asked to speak to the manager, and when he came out, he was especially terse and condescending (he blamed us for not knowing about the red menus and said that was our problem, not theirs). Not even a "we are sorry for the confusion, but there's nothing we can do."
It seems very unscrupulous to let someone order from the wrong menu and expect them to pay a price that they never saw. Furthermore, the truculent waitress never filled up our waters and even charged $2 for a side of basil!)
If food quality is all that matters to someone, then maybe this place is tolerable. However, if having an enjoyable meal goes beyond the taste of the food (and includes reasonableness in price and the quality of service), I would DEFINITELY save my money (and patience) and go somewhere else.
Pros: Ambiance
Cons: Service and price