Disappointing, intrustive and rude owners
Thursday, April 19, 2007
I was disappointed in my stay at Park Lane B&B and the owners were rude - We were looking SO forward to this weekend as the pictures and setting looked wonderful on the website. I didn't anticipate the discomfort I felt with the owners and my expectations were definantly not met. When we arrived and knocked on the front door we were met with a harsh "Go around back, the room is open". Door Closed! Negative vibes all the way through!
1)Although the cottage was beautifully decorated and our bedroom was lovely...big nice shower... the cottage was supposed to accommodate up to 4 people via a sleeper sofa in the living room. This was why we chose to stay here rather than another B&B or hotel...because 3 or 4 people could stay in one suite.... But the sleeper sofa was broken and unable to be used - we learned of this the first night we arrived when the owners demanded to make the bed and told us of the broken sofa bed....it collapsed during the night.
2)Breakfast - We were asked what time we'd like breakfast served. On the second day we were served 45 minutes late. We had a meeting and could not be late...because we had to leave we were not able to eat it - which was upsetting & unexpected
Intrusive owners. My biggest complaint. Owners came into the cottage with us there- even opening the door without knocking. Then during the daytime when we were out
I felt the owners were rude and I did not feel very comfortable. Got the message that going into the backyard where the lovely setting and pool was....which backed up to the owners patio, was not comfortable.It was expensive $400+ for two nights...and that was with a "discount" because they brought the meal in almost an hour late.
We love B&B's but we won't be back, even though the setting and home was lovely - it was not relaxing. Owner was blaming.called on my cell over and over until she said she finally "got my credit card to work"
Pros: Nice big shower, beautiful yard/pool, clean
Cons: Owners were rude and intrusive & sleeping accomodations not as described