I had quite the opposite experience from the previous reviewer. Imperial just finished removing a very large, 1/2 dead tree & the stump from just behind our house. I contacted Imperial Tree & Stump a few weeks ago for a quote, as well as 2 other companies. (Also one other person my parents know had recommended them, which is why I included them in my quote requests.) They all called back within a day or so and came out to give us estimates within another day or so. After we received & looked over all of our estimates we decided to go with Imperial because they had the right equipment and thoroughly explained what they would do (e.g. lay plywood down to protect our driveway, as our tree removal would require a crane). We thought the price was fair - even slightly less than what we expected. We called and left a message accepting their proposal on Good Friday (April 6) afternoon. They called back early this week and here I am at the end of the week (Friday, April 13) and it is all done. Also, they called me the afternoon before to confirm and this morning as they were leaving for my house. Everyone (3 persons including the owner) was very pleasant and courteous. Everything was well cleaned up. I am extremely happy and feeling much safer now that I am not afraid of having a tree fall on the house. I would highly recommend them based on my experience.
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