Not a good example of NYC fine dining
Thursday, April 05, 2007
For starters, I had to call the morning of our dinner & add 2 more people to our reservation. I gave our last name & mentioned our reservations were either for 8 or 8:30. I was rudely spoken to by the lady that answered the phone with a "heavy italian accent" (I really hope it wasnt lidia herself...even though it sounded very much like her). She said "I cannot believe how someone doesnt know what time their dinner is, how come you dont know", spoke to me like I was 5 years old, & told me to get a pencil & write it down!!! Very nasty on the phone. We arrived at dinner, we were 6 people & ordered 8 entrees (which are not cheap) & originally asked them to split one of the pastas. I guess when it came to the table, they had forgotten, (no big deal), so we asked them for an extra plate or split it for us. The waiter gave us a very nasty look & never came back. Then he insisted on giving us dessert menus, & when we decided not to, he rolled his eyes & abruptly walked away. It was not much of a friendly atmosphere. Lidia did make an appearance & greeted each table. The experience from the employees all day, just did not make the experience pleasant. The food was good, but not worth going back for. We go out to all great restaurants of NYC...I wouldnt go back. Definately had better italian food, with a friendlier experience. If you go, dont expect too much from the service.
Pros: lidia showed up...whoop de do!!
Cons: horrible staff