This spa is totally gross! I could hear all the noises from the surrounding restaurants and the toilets constant flushing during my service. I can?t understand why the prices are so high. Nothing feels clean. There are stains on the carpet, stains on the sheets (massage), and stains on the blankets... It?s just nasty. No hot water for pedicures. The poor nail techs have to carry bowels for water from the sink in the back to fill up the pedicure tubs. All of my service techs were great- I loved my hair cut, massage, facial, manicure & pedicure. Checking out was some what unpleasent- seemed like it was very stressful that day. Management seemed incompetent when interacting with the client ahead of me in line and also with the employees. Elizabeth Arden needs to shape up. I thought this spa was supposed to be top notch but I think I will go some where that is newer and cleaner next time. There are so many new spas in this area that are pristine and better priced.
Pros: Decent services & Polite employees
Cons: Parking, Unclean, Loud, & too expensive
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