Terribly Customer service
Wednesday, March 21, 2007
Maybe good food lousy management with the staff, not accomadating, very ridgid , refuse several requests for a regular menu. They insisted we take the tasting menu. A real bad experience. Sent a letter to Lydia in October of 2006 Today is March 21, 2007 still no PR respinse something like we are sorry etc. Good food does not a resturant make. As a tag ling after about 15 miniutes of trying to resolve the matter and being told our way or the highway, we chose the highway. One secnond later the manager comes back and changes his story. Is this brinkmanship or plain stupidy? There are plenty of great resturants in NYC that appreciate your busniess, patronize one of them. So long Lydia enjoy your TV show.