I had a gift certificate and went for a massage - massage was OK. Thought I'd also get a pedicure which turned out to be the worst pedicure ever. My toes hurt when she cut my nails and still many days after the pedicure. Bad service starting with the front desk to the nail technician, the didn't make you feel comfortable at all. And I know now that I will never leave "Nordstrom Spa" again after this experience!
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