Terrible service, decent food
Saturday, March 24, 2007
We selected this place based on good reviews. While the food was decent, I'd recommend the prawns, service was terrible. During dinner the server was helpful, however as soon as we paid our bill and were finishing our wine, service rapidly declined.
After the manager took our check, the waiter came over to ask us if there was a problem with the service she provided. We were appalled by the question because we left her 20% and the owner told her we only left 10%. A few minutes later she came by to say "we figured it out." I would imagine most people would apologize for this, but that wasn't the case. Had this been the only incident, I would have dismissed the whole event.
Then 15 minutes later, the owner told us, "You need to leave, I have another reservation." We were a party of 5 who had 3 courses each and dined for a little over 2 hours. Most restaurants plan for at least a 2 hour turn and if they are over booked they will politely ask customers if they could seat them elsewhere. I told the owner he could have handled this in a more professional manner as there were 5 seats available at the bar and we would have been more than glad to accommodate the request.
Considering that the food was decent, I may have revisited the restaurant to try other items on the menu. Unfortunately the service was rude and offensive, therefore I would never recommend this place to anyone.
Pros: prawns
Cons: service