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Incomprehensibly rude owner and service. Absolutely avoid this place. - Review by citysearch c | Koutoubia

Koutoubia

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Incomprehensibly rude owner and service. Absolutely avoid this place. 3/27/2007

Well, it's impossible to comment on the fare at this establishment in my case as I was treated with absolute disrespect without any provocation whatever upon entering this place. I once lived and worked in the neighborhood and had walked past Koutoubia a number of times and was intriqued. Passing by on a rather cool Tuesday night I observed that the restaurant was very near empty and thought it might be an opportune time to stop by and soak in the ambience; see if I ever cared to dine there and perhaps have a cocktail or appetizer. I entered and reclined on one of the couches and was approached by a waiter. He asked if I was having dinner and I let himi know that I wanted first to order a cup of hot tea and then consider the next step. As it was a weeknight and the restaurant was near empty, I did not think there would be a rush or that this would be an imposition. The waiter made a recommendation of mint tea and disappeared in the back. Not a minute later an older, rather disheveled man stormed out with a menu in hand and accosted me, saying that he served cocktails and dinners. Rather taken aback, I told him that I had been offered tea by the waiter and he responded that if he served me only tea I would "be back on a Saturday night and say I was served only tea before." Completely offended, I told him that I would definitely not be back and left the restaurant. I have to honestly say that I did absolutely nothing to provoke this treatment, was casually though acceptably dressed and was nothing but polite to the staff. I am just glad a forum like this exists to express feedback. As a corporate vice president who frequently takes clients out dining I have to strongly advise against patronizing this establishment. There are many fine restaurants in the surrounding area, avoid this one. Pros: Ambience and decor Cons: Abysmal service and absolutely rude owner more
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