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Towed our car away! - Review by citysearch c | SpringHill Suites by Marriott Houston Medical Center/NRG Park

SpringHill Suites by Marriott Houston Medical Center/NRG Park

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Towed our car away! 2/24/2007

We stayed there last night and are quite frustrated. The rodeo was in town and you could tell. There was no where to park so the front desk clerk told us to park in the breezeway. We woke up in the morning after being kept up by the drunk guests banging on doors and yelling to each other (those walls are thin!), to find our car gone. The front desk was unsympathetic and told us our car and 3 others were towed. There had been a lot of other cars, at least 7, that were illegally parked or double parked. They were there last night and were still there in the morning. The front desk was not helpful.\r \r Also, we were told last night that the hotel shuttle would begin running at 7 am. The front desk told us it wouldn't run until 10 after telling us our car was gone and then they offered to call a cab. The cab took an additional 25 minutes to get there and it took awhile to convice them to pay for it, but they did. \r \r Another caveat on the shuttle, my father waited more than 45 m more
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