Picking up my recycling is something that I call Southland on monthly. The staff on the other side of the phone are very nice and say they're working hard to try to resolve this problem. I believe them, however there's only so much one can do from a desk. The personnel who drive those routes are the one's who give Southland a bad reputation I believe. \r
If you have a broken garbage can, you can expect to call Southland several times before receiving a replacement. I am speaking from my experience and some of my friends who subscribe to Southland. You will get the service you pay for but just not WHEN you pay for it. You have to call and call them. One thing that is reassuring is that Southland does keep track of discrepancy service by making notes on their computer of your account and complaints. \r
So until I get what I pay for they'll keep hearing from me. No problem but it would be nice for Mr. Jim Reed the owner of Southland, to offer some kind of ""refund"" for the services that his company says they will provide but don't. Oh last but not least here's the number to Southland: 803.256.7276\r
Pros: Nice staff
Cons: Pickup service needs work
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