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Not seated for half and hour with a reservation, mediorce food

Friday, February 23, 2007
Disappointing experience. I made a reservation online for 9:30 on a Friday night. Arrived at 9:25 and was not seated at our table until 10pm! we were one of the last tables seated and the host and several servers were actually eating thier dinner when we left at 10:50. They said it would be 10 minutes which is exactly what they told the people that had NO reservation that came in at the same time. The host made a big deal about how since we had made the reservation thru open table they didn't know about it and we should expect it to be a real reservation! If they don't want to use an online reservation system then it is thier choice to get rid of it. After 20 minutes they got us a very very small amuse bouce. the food itself was very average. my dinner companion's ravoli was good but it was served luke warm and only small three raviolis for 12 dollars. The companion's entree of rissoto was the best thing with lots of flavor. My own meal of lobster bisque and r@ck of lamb was very bland and not memoriable at all. the lobster bisque was too salty for me but the companion who is french thought it was just like what she ate at home in the south of France. The r@ck of lamb was dissapointing with only two chop, cold potato gratin and over cooked beans. Also for being a basque place the food was not very basque and all the servers, host and manager were from central and northern France not the Basque region. The dessert list looked good and we got the homemade truffles and a hzelnut mousse cake which was really nice and little. Pros: dessert, not too noisy Cons: horrible service, average food
570 Fourth St
San Francisco, California 94107
(415) 543-0573

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