Bay Area Pools service is by far the worst service I have ever received from any company. My pool was installed with little problems but after the installation was complete and I began to have problems it was a nightmare getting someone out to my house to take care of anything. Their phone is constantly busy and you have to make at least 3-4 phone calls to get an appointment for a service technician to come out to your house to access the problem. It usually takes 2 weeks before you can get scheduled for an appointment. If you call and ask to speak with Lee (the owner), she never returns your phone calls. I have had several friends over the last 3 years ask me for advice on whom to have install their pools and everytime I tell them.......DO NOT USE Bay Area Pools! Their follow up after the pool is installed is horrible!
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