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The BEST customer service we've had in a REALLY long time! - Review by citysearch c | Vito's New York Trattoria

Vito's New York Trattoria

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The BEST customer service we've had in a REALLY long time! 11/10/2007

We ate at Vito's tonight because of the family-friendly reviews on Citysearch. When we first got there, I was worried because of white tablecloths, candles, etc and no kids' menu. However, not only were my kids treated like they were part of the owner's family, but when my son accidentally broke his bread plate and started crying, both the owner and our waiter came over to tell him that it was okay and calm him down.\r \r Our children's pasta was brought out almost immediately (with the appetizer!) so that they didn't have to wait. When my daughter ran out of pasta, George (the owner) brought her more. Anytime that there was even the slightest probability that us or our children could need (or want) something, George already had it ready!\r \r The owner treats ALL his customers like that, even on a Saturday night!\r \r The food was spectacular! Every single item that we had was flavored well, cooked to perfection, and wonderfully decadent. The chocolate mousse (handmade at the restaurant) was so good that everyone was fighting over it (even though we were all already full!)\r \r I cannot speak highly enough of Vito's, their menu, and especially the owner! We felt like we were having the best dinner ever at a friend's house.\r \r Go and enjoy yourself! (But save a little room for dessert!) more
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