I find the review I have read here quite interesting. I have had my vehicle repaired twice by Ray at his facility. My experience with him on phone calls about my vehicle have ALWAYS been quite different from what the first review indicated. While I have asked for an idea of what a given repair would cost, Ray has never given me a ""quote by phone"". He has told me what the cost of a given part might be, but has followed with an explanation that they would have to see the vehicle and diagnose it to give me exact figures. I have learned that we get what we pay for when it comes to vehicle repairs. Just repairing or replacing a failed part does not mean that the cause of the failed part has been repaired. Making sure that a repeat failure does not occur requires detailed dignostics and competent people to make the repairs. As for price, I once paid a dealership $50 to repair a problem, only to find out that the only part replaced was a $2 fuse! In the end, it is not the cost of the fuse that was important, it was knowing which fuse to replace and where to find it. This company's warranty is better than any dealership I have ever dealt with and Ray has always been very honest in his dealings with me. I depend on my vehicle everyday and trust Ray to keep it dependable!
Pros: very experienced, takes the time to explain the repairs needed
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