This past weekend we had a surprise 40th anniversary party for our parents and the owner completely ruined the experience. Reserved private room back in Sept for the party and when called to confirm a few days prior to event I found out (only by me asking) that the room would not be available due to some theft back in June. No one EVER communicated this to me. I dealt with John the banquet manager who could not fix teh problem so I called Frank the owner and he said that our party would indeed be in the private room. Upon arriving, the room was not ready and we had to sit in the bar with all their neon lights - not the atmosphere I was anticipating for a party of 32 with guests my parents have not seen in 20 years. Additionally, there were no menus printed for us. We were served our food by one of the owners children who was no older than 9 or 10. The hostess was also seating guests with an infant in a carrier around her shoulder - very unprofessional. The best part of the evening was when the bill came - the owner tried to charge me for the $200 deposit that I already paid in Oct and then some additional fee of $200. When I questioned the bill he became very defensive and actually made me talk with our waitress on his cell phone who had already gone home for the evening - he would not help or listen to what I had to say about the overcharging. Because I planned this evening from out of town I firmly believe that they knew all along that the private room I had reserved was never going to be available and I would be very limited on moving the event at the last minute. This could have been a very nice evening but instead the owner, Frank turned it into one of the most awful evenings. We picked this restaurant because of it's history in Detroit and it's where my father's family fist met my mother and where my mother had her parent's 25th Wedding Anniversary party many years ago. Strongly recommend avoiding this restaurant - you will be very disappointed.
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