To be fair, I went to this bar about five times before writing this review. I understand that sometimes you're just going to have a bad experience somewhere, however this is not the case here! This bar had the worst service of anywhere I've ever been! It's a big problem when the rudest people in the bar are the managers! I finally asked for a manager the fourth time we went in there and this rude girl named Gema? came over and treated us worse than the servers and bartenders who ignore everyone except their friends. I have no idea how this place even functions, when it's obvious that it's run by a bunch of bitchy highschool kids. I work in the service industry and understand a lot that goes on in a bar environment, but this place should think about re-staffing immediately! The only good thing I can say about the place is that their food is wonderful...if you're lucky enough to get served!
On the flip side of things, the reason I gave them a chance is because I'm a regular at the Brewhouse Downtown, which has great service. They recommended I try the midtown location because of atmosphere. I hated to tell them of my experience, but it's the truth!
Pros: Big beer selections...good food
Cons: everything else...especially the staff
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