Outstanding customer service from the start. All my questions were answered in detail and very promptly. Holley and Barrett provided guidance on if we should proceed with the repairs and the which ones were most important based on our budget. Many times the auto repair shops explain the repairs using technical lingo that only others in the industry can understand. Barrett Automotive gives you a honest assessment in words you can understand. You do not find this many places in Austin. There is a reason they are Highly Recommended. I usually only take the time to warn people if there is a business not worth going to, so Barrett Automotive made a huge positive first impression. They have earned all my business going forward.
Pros: Honest, Friendly, and Fair
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