I'm pretty sure I was sitting in the booth next to josh_sarah and heard the whole situation. The restaurant was full and it looked as though their waiter was fairly new and rather flustered. I don't, however, believe that their complaints were justified. He mentioned that the tod mun (a fried appetizer) was too crispy, but I think that's part of the package when you order fried food. Also, when they left they wanted their food completely free yet I saw that they had eaten almost all of it.
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