Remember to get it in writing
Tuesday, January 09, 2007
This is the kind of contractor who continues give contractors a bad name.
We indicated that we had 9 windows which needed repairs all needed new rollers and 2 had bent frames. He verbally quotes us ?$75.00 to repair each window for a total of 675.00?. And shame on us for not getting it in writing. Mort arrived with 2 guys and he drove off to get parts. The guys worked from around 9:30 to 12:30. When they were done and came to collect he showed us an invoice for $975.00 and he indicated that he was charging us $75.00 for EACH repair he made to EACH window not all the repairs to each window. It was calculated $75.00 * 9 to replace each roller + $75.00 * 2 to repair each bent frame + $75.00 * 2 to rotate 2 windows where the rollers were too corroded and they had to make holes on the opposite end for the rollers. All the windows work but the job was sloppy especially for the price. When questioned about the misunderstanding he did take off $75.00 for a total of $900.00. The parts and gas for this job could not have been more the $200.00 giving the 3 them around $233.00 each for 3 hours worth of work.
Pros: Did not take long to get job scheduled or complete work. Spoke clear english.
Cons: Work was sloppy. Over priced work.