They don't care about you or your pet.
We took our dog there for 11 years and when the time came where we had to put her to sleep, they were too busy to care. The asked the wrong questions when we first set up the appt. and realized they had to postpone moments before the procedure was going to be performed. We had already prepared our children and did not want to take our pet back home. They left us in an office with our dog for 20 min without checking on how we wanted to proceed. They forced us to call around and look for a kennel that would house the dog for a few days (We had to wait 3 days because of a quarantine period). When we decided to have the procedure done at a more caring pet hospital (Big Creek), they were too busy to send our dog's records to the new facility, eventhough I requested them 3 days prior. They made us wait again! They caused us untold heartache and anger. THEY DO NOT CARE!
Pros: None that I can think of.
Cons: THEY ARE TOO BUSY TO CARE ABOUT YOU OR YOUR PET.
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