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Great Homestyle Mexican - Review by citysearch c | El Toreador Rest W Portal Ave

El Toreador Rest W Portal Ave

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Great Homestyle Mexican 9/30/2006

I came to this restarnt for a birthday of a friend of mine not knowing what to expect. Knowing reservations were not accepted, I still tried to call because there were ten of us. The manager said he might be able to accomadate if we came in before the dinner rush (5pm). He then said if we were all not there by 5:15 he would pull the table and that we would all have to sit separately. I brushed off his matter-of-fact tone because (working in the restaurant industry myself) I understand the valuability of table-turnover. Anyhow, we all arrived promptly (except for one no-show). Our server was very friendly, quick, personable and precise. The food was excellent homestyle mexican. There is definitely a lot to choose from, and a million different combinations if you cant make up your mind. Our only issue with the place was the manager. The restaurant was very busy, and he came to inquire (impolitely) if the last guest was going to show. He then grabbed the chair and made an unnecessary insulting comment to a guest in our party. Throughout the rest of the dinner he stood by our table talking to some of the servers and some guests making snyde comments (which were audible), and giving dirty looks. Look, i understand the restaurant was busy and our spot was very valuable, but we are paying customers just like the John Doe sitting next to us with the screaming child who needs to eat within 5 min. to avoid embarrasment. In conclusion, I loved the decor, I loved the service, I loved the food.......Great Restaurant! Impersonable and rude manager. Pros: Great server: Joel.... Unique eclectic ambience. I like the ' Irish Only ' sign on the ceiling towards the front window. Cons: No liquor licence. Manager/host was having a bad day and was clearly annoyed with the fact that they held a table of 10 and 9 showed. more
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