Yes, they are expensive, but not outrageously so with cupons (and they send cupons fairly frequently). I've generally found the staff to be pleasant (amazingly so, since I seem to one of the few customers that doesn't spend their entire drop-off and pick-up time yakking into a cell phone as though the staff doesn't exist). Most importantly, considering they're a dry cleaner, the dry cleaning is ALWAYS impeccibly done. I always get my clothes back in perfect shape--even the ones that I thought weren't salvageable. They rescued a very difficult to clean silk skirt with a wine stain on it that I was almost certain was hopeless. Even if they are a little pricy, it's still cheaper to spend a little more on a dry cleaner I can trust than it is to replace the clothes I'm taking in.
Pros: Expert cleaning
Cons: Cost
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