After reading the excellent reviews on this website, I had to try Bella Bacino's. We went there for lunch very recently. Quite possibly the worst customer service I have ever experienced. It was not our server, it seamed like every customer in the restaurant was very frustrated with the service. There was no excuse, since it wasn't even crowded, the place was just very poorly managed. No one cared. It took 45 minutes for the famous ""stuffed crust spinach"" pizza to arrive at our table, and the pizza quality was average at best. This was the only bad meal we had all week while visiting Chicago. Very, very, disappointing.
Cons: Awful experience
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