Ordering online with these people is a miserable experience. Their website doesn't work properly, and if you try to e-mail them, your e-mails get sent back to you because it says: ""mailbox is too full"". The staff can't help you over the phone after you try to find out what happned to your order because ""the girl who handles Internet orders is not in today"". (Lousy excuse) They are very unprofessional and do not cater to the online customer in any way. My order couldn't be filled because the item was no longer in stock or being manufactured, yet they still list it on their website and haven't taken it off yet. I asked to replace it with a substitute in stock and she said they didn't carry it, they would have to ""special order it"". (it wasn't a 'rare' item.) I haven't heard anything back from them after two weeks and I still can't get answers from the staff working there on a Saturday. Apparently, Internet Phone Order Girl only works M-F. I will NOT be ordering from Ann's Bra Shop ever again. There are far better customer-oriented websites to order plus sized undergarments from.
Cons: All
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