A friend getting married took her dress in for alterations - hemline let out on front and breast cups sewn in. They told her a week; a week later we went to get it. It was where she left it, untouched. We were very frustrated. She said it would be ready 9:30 the next morning. We went at 9:30; the cups hadn't been purchased. When we walked in the door, she gave an associate $20 to run and buy them. While the bride was trying it on, another customer asked about some alterations turned in a week before, and the seamstress saidthey hadn't been touched. The woman was not pleased.
Overall, a bad experience. The owner/manager was not apologetic, and the hem stitch was very wide - poor quality. We still paid full price, despite the inconvenience.
Pros: vicinity to work, good parking
Cons: not completed on time, poor quality stitch, not apologetic
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