Everyone is entitled to an opinion. It sounds more like a personal attack than an overall rating..what did you do to her? I have been going to them for many years and would not trust any one else. My schedule does not permit much time but the manager especially always finds a way to help me, she has even hand delivered my cat's antibiotics. She needed her medications ASAP and she made sure that happened, so to say that you had an unfortunate experience is awful but you could never convence me that she is the same person in your review. My ongoing experiences are great! I would HIGHLY RECCOMEND them with out a doubt!! Hours are good and they even have a drop off service. I have always felt like the value of service was fair. You should give them a second chance you won't regret it.
Pros: accommodating, very knowledgeable, fairly priced
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