Bad Wine Experience Mars meal
Tuesday, February 21, 2006
We visited Tribecca Grill for the American Graffitti wine tasting, & stayed for dinner. Our meal ($35 pre-fixe) was fine, but our wine service was botched. We ordered a 1991 Shafer Hillside Select Cabernet, and asked that it not be decanted. Unfortunately, our sommelier decided to ignore our request--b/c a couple of pieces of cork had fallen into the wine, and she couldn't figure out how to get them out, other than to decant the entire bottle--which is just ridiculous. Sadly, the wine's nose was gone, and it showed much less powerfully (and less nicely) than the tiny amount in the bottle that wasn't decanted. We didn't get an apology, nor a price concession. $225/bottle is a lot to pay to ignore a customer request and damage their wine. Our Peruvian waiter was very nice, and the food was ok, but forget about ordering an expensive bottle of wine there.
Pros: $35 pre-fixe (@ times
Cons: wine service, customer service