Naco Pools started my pool 12 weeks ago and it is still not finished. They started on August 25, 2006. They have plaster left to do and the pool refinery is not here. They have one days work left and they have totally disappeared the pool is still empty. It has sat for the past 3 weeks with NO activity. It also sat for 3 weeks after the gunite. The work is excellent thus far, it just takes forever for them to finish. After they get that last big check they disappear for weeks at a time. They make big promises on deadlines. (They say they will finish by the weekend or next week or next week) I'm hoping for a completion by Christmas now, it may take till next summer! They say next week but I don't believe them. They will not return telephone calls or emails. When I do talk to someone they keep telling me that the equipment is not in yet (3 months, right !!) and that they are waiting on the plaster man to return their calls (3 weeks waiting on that call from the plaster man, RIGHT !!!). They will also call and say they are coming and they do not show up. Do not pay for that last big check before they plaster and the refinery equipment is in place or you will be waiting forever for them to come back again. Very, very, very, frustrated and upset with this company. If you don't care about them putting you off go ahead and use this company. BEWARE - BEWARE - BEWARE - BEWARE - BEWARE - Use at you own risk !!!
Pros: Nice Work
Cons: Over 12 weeks and pool still not finished.
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