I CALLED ROADSIDE ASSISTANCE TO HAVE MY VEHICLE TOWED TO GET SERVICED AND THESE GUYS GOT THE CALL FROM MY COMPANY. I WAS AT WORK WHEN THE TOW WAS SUPPOSE TO HAPPEN SO I CALLED TO VERIFY THE TIMING. HE INFORMED ME THAT I NEEDED TO BE AT THE VEHICLE WHEN IT WAS TOWED, I INFORMED HIM THAT MY FATHER IN LAW WOULD BE PRESENT. WHEN THE TOW TRUCK GOT THERE MY FATHER IN LAW GREETED THE DRIVER AND HE ASKED FOR ME. SINCE I WAS NOT THERE HE GOT VERY UPSET AND STARTED RINGING MY DOOR BELL. MY WIFE WHO IS 9 MONTHS PREGNANT, LITERALLY DUE IN LESS THEN A WEEK! ANSWERED THE DOOR AND THE DRIVER HARRASSED HER FOR MAKING ME CALL AND NOT SHOWING UP. HE IS LUCKY I WAS NOT THERE. AFTER MAKING ONE PHONE CALL, I FIGURED OUT EXACTLLY WHAT KIND OF OPERATION THIS IS. THE DISPATCH USED PROFANITY AND WAS BLAMING THE THIRD PARTY COMPANY AND THEN MYSELF. HE TOOK NO ACCOUNTABILITY AT ALL.
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