This shop has more practical and reasonably priced accessories that the Polka Dog Bakery, has a much bigger cat department (don't even go to Polka Dog if you own a cat) and a comparable food selection. The staff is very friendly and knowledgeable. Jen in particular is terrific; she knows her stuff and always has helpful suggestions on food or other items.
However, the owner stopped a rewards program with no notice to customers. In addition, I heard from a customer how incredibly rude and dismissive the owner was to them about this abrupt end to the rewards program. I guess it was all a scam?? I'm tempted to call the attorney general.
Luckily, this owner doesn't seem to be there very often.
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