Don't have your Bday Party here! Awful Service
Monday, January 23, 2006
We often eat in Chinatown and this place has horrible staff. Despite reservations, we ended up waiting for 1hr+. No one came to take our order for another 20 min. We wrote the order down ourselves, using menu numbers. They rejected our written order and forced us to read the order out without the numbers. Then we asked if we could refridgerate my birthday cake. The waitress pointed at a shelf and told us to put it there. My friend said that that was not a fridge. The staffer barked for us to put it there. Whenever we asked for anything (soya), they ignored us. Later, the waitress tore the cake boxes apart (making it impossible to take the leftover cake home). It was a terrible experience and I will never return to Congee Village. The food was below average. Many many competitors offer a superior product and service.
Cons: service, wait, food