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Employees need customer relations training - Review by citysearch c | Staples

Staples

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Employees need customer relations training 7/9/2005

I went to pick up a few items from this store yesterday and was insulted by the way I was treated. Even though there were only four people in the entire store, no one approached any of us to find out if we needed some help. After nearly a half-hour of collecting items, I still couldn't find one thing. I asked the cashier if she knew where it might be and she called another clerk from the back of the store. Rather than telling me where the item was located, he said he would show me. On the way to the item he stopped to asked the other shopper in the store if he needed help. I was disgusted. Still unsure where the item was located, this guy is now helping another shopper! I left my items in the cart and headed out. Even for a big box store, the assistance here needs improvement. I wouldn't go back! more
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