I don't understand why, but this seems to be a very popular place with people in Berkeley. Everyone thinks it's one of the best hardware stores in town, but I disagree. Everytime I go, they've been very uncourteous to me, just plain rude. They also make you leave your backback or bag at the door, which is just stupid, as no other hardware store does this. The people working there either are busy doing something else, simply don't know anything, or don't speak English, so don't expect to get any help.
I also hate the way the store is set up, as it seems really crowded. One time a dog took a poop on the carpet at the entrance, and instead of quickly removing the carpet and replacing it, they just tried to wash the poop away with a mop. I'm never going there again.
more