We have been customers of the Holiday Inn North for years and have been pretty satisfied. The new additions and staff have a lot to be desired though. We have tried the hotel twice since the water park was added and have been very disappointed in the service and rudeness of some staff members. Our kids even asked to leave the waterpark because they have too many rules and it is not fun. We do not plan to return.
Pros: convenient location
Cons: expensive, crowded, lousy service
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