Great, but could be greater
Tuesday, November 15, 2005
Gotham's food is fabulous, 98% of the time. I've been there on numerous occasions and with the exception of a recent disappointment (ordered the duck and the dish came cold to the table, so I had to send it back), the food is always excellent. The service is efficient, but mechanical. There is not an ounce of warmth or sincerity in the wait staff. They are simply doing their job, which five years ago would have been just fine. But dining today is a multi-sensorial experience and the staff's attitude plays a huge part in that. They should try to smile every so often and mean it.
Pros: great food
Cons: cold staff, mechanical service