Customer service was extremely lacking. Apparently, they lost our phone number and our estimate, but were amazingly accurate when it came to invoicing for the exact amount of the original estimate. They had to come out to our house 3 times to achieve the results designated in the estimate. The office manager was full of excuses of why the work didn't get done, but with no resolution until we spoke to the owner. The over all work was acceptable, but for the frustration, you would be better off going somewhere else. We won't ever use Tree Masters again, nor would we refer anyone.
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