this place is unacceptable
Thursday, August 04, 2005
if you have some dry cleaning to do, i recommend you do not come anywhere near elegant cleaners. I used to go here, but it seems they have changed management and are now very hard to deal with. I actually left some pants for them to hem for me, but when i picked them up, i found out upon returning home that they weren't even worked on! so, i thought, honest mistake, so I took them back and asked for them to redo them as they were never done in the first place. However, they kept calling saying how they already did the service, until they told me that i had to pay again for them to redo my pants a second time! finally, after some disagreement, they let me have the pants having only paid once, as they should have.