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Service that Goes Way Beyond Gracious
Friday, March 25, 2005
Gracious Home may have best customer service of any store that I have ever been in. Now mind you, it's New York service. They're not exactly warm and cuddly. There are no Wal-Mart greeters here.
But everyone in the stores seems to know their stuff completely. They always have the answers to your questions. They have enough staff that you pretty much never have to wait. And they always seem to have what you need.
I can't imagine having a better home furnishings store nearby. Too bad they're largely wasted on me. I'm Jewish and live fully up to stereotype in the area of handiness.
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Gordon:
1220 3rd Ave
New York, New York 10021
(212) 517-6300
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